Frequently Asked Questions About Our Full Lace Wigs

Frequently Asked Questions

What is the difference between a Stock Lace Wig and a Custom Lace Wig?
Stock Lace Wigs come in small (21 1/2 circum), medium (22 1/2 circum) and large (23 & Up) sizes. They are available with our company now and can be shipped out the same day. Custom Lace Wigs are wigs that have been customized to your specifications e.g. length, density, color, texture, lace color, exact measurements. A customized lace wig can take 6-8 weeks.

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What is a full lace wig?
Full lace wigs are human hair wigs that are made to give the appearance of hair that is growing out of your scalp. These wigs are made with our specialized invisible lace material.

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What is a lace frontal?
A lace frontal is also known as a Front Lace wigs. This is usually used to close a weave. Lace frontals is a partial hair piece for the front of your hairline only.

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Can I wear the full lace wig in a high ponytail, up-do or braids?
Yes.

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Does Light Yaki hair wave up when wet?
No, it remains straight when wet.

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What Type of Hair Waves up when wet?
Indian Remy

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What is African American Relaxed texture?
African American Relaxed is Indian Remy hair that has been processed to look and feel like permed texture. This is the most realistic texture for black women.

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What is Remy or Remi hair?
Remy Hair is human hair that is collected directly from a single hair donor. Also known as Cuticle Hair or Virgin Hair. It is the softest and most natural hair on the market.

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What kind of hair do we use?
Our wigs are made from 100% Indian Remy Hair

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What do I do with excess lace on my full lace wig?
You will trim the excess lace back to 1/4 of the wig hairline. Be careful not to cut any of the actual wig hair!

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Do I need to wear a wig cap?
No, it's not necessary. This is a matter of personal preference. Some clients like to wear a wig cap and some clients do not. This is completely your choice.

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I am Darker in Complexion, will your lace color work for me?
Yes, the lace will make you scalp appear lighter than your skin for the most natural look. You want to match the lace color with your scalp complexion not your skin tone.

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What is Baby Hair?
Baby hair is shorter hair that is created in the front hairline to create the most natural appearance.

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Where are you located? Where are my items shipped from?
Our private showroom is located in Manhattan. We travel around the world instructing classes. We are often in Toronto Canada as this is 1hour & 20min flight from NY. Training salons and stylist in the lace front business. Orders are shipped from either NY, NY or Toronto Canada.

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Do you cut and style the wigs and give layers?
Cutting and styling services are available with an appointment only.

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Are your wigs longer or shorter than the advertised length?
No. Each strand applied to your custom celebrity full lace wig will be the length that has been advertised.

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Can the wig be parted anywhere?
Yes, all of our wigs come with the ability to be parted anywhere.

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Can I use rollers, curling irons, or flat irons to style my wig?
Yes.

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Can the Wavy and Curly Units be Flat Ironed or Hot Curled?
Yes, however over time the wave or curl pattern will gradually loose it's curl if you continue to straighten a curly unit.

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What makes our celebrity wigs so special?
Our custom celebrity lace wigs are completely undetectable! We not only cater to a celebrity clientel, but also to everyday women with everyday lives. The pictures in our client gallery are all of our clients. Be careful when buying from a website that only has celebrity photos. Any reputable company will have "real client photos"

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How do I attach my Full Lace Front wig?
Thank you for your purchase of a Custom Celebrity Lace Front Wig! We have taken a great deal of care to insure incredible craftmanship of our celebrity hair systems. With proper care and maintenance, your custom celebrity full lace wig will last for six months to a year. For a successful application the bonding area should be hairless. Shaving your hairline is a matter of personal choice and not always necessary, depending on the hairline. For best results, simply position your custom celebrity full lace wig in front of your hairline, therefore, minimizing any potential damage to your own natural hairline. Supplies Needed: Scalp Protector, Ultra Hold Adheseive, Lace Release & C-22 Citrus Remover Cool temperature room as you will be nervous and a glass of wine! Step 1: Cutting the Extended Lace Back Cut the extended lace back to 1/4 cm in front of the wig hairline. Position the wig hairline 1/4 cm in front of your actual hairline, this will help avoiding getting glue stuck in your hair.. Step 2: Using Scalp Protector APPLY Scalp Protector around the perimeter of your natural hairline this acts as a barrier/protectant between the glue and your skin. LET the scalp protector dry for 10 minutes or more prior to applying the glue. Step 3: Ultra Hold Adheseive **Concentrate on the front first** When you feel confident then do the back. Use only a little bit of the Ultra Hold. We do not recommend using the brush that comes with the container as it will be too difficult to manage. Use a small, thin item such as an eye shadow brush or a thin paint brush to apply the glue. Apply a thin coat of glue around the perimeter. Let the first coat dry for about 15 minutes. Apply a second thin coat and wait for 15 – 20 minutes. When the glue is almost dry then press the lace1/4 inch lace into your skin and apply constant pressure until the lace melts into your skin. Repeat the steps above to apply the wig in the nape of your head.

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What's better, Glue or Tape?
This is a matter of personal preference. Glue is invisible, while the tape can sometimes be seen through the lace.

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Do I have to remove my lace wig every day?
No. Depending on the glue, you can wear these units for up to 2-4 weeks without removal.

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Can I use a hair dryer after shampooing my custom celebrity lace front wig?
Your wig will last much longer if you allow your wig to air dry. Over time heat can cause damage to your human hair system.

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What is Ultra Hold?
Ultra hold is considered a Soft bond adhesive that is easy to apply and remove.

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Can I sleep, swim, and workout with my Lace Wig?
Yes, your Lace Wig will be attached with a glue. This glue attachment will allow you to sleep, swim and workout while waearing your custom celebrity full lace wig. If there is any lifting during your workout, simply dab a little glue in the area, wait 15 minutes then press the lace into the glue. You must give the glue time to partially dry.

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What are the customer service hours?
Business hours are Monday- Saturday 11am-7pm Eastern standard time. You may contact us at (646)-652-6985 or (905) 463-0184 and email us at cclacefront@yahoo.com

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Do full lace wigs shed?
If your wig is shedding you can buy a product called 3M Super 77 Spray Adhesive (about $12.00 from any hardware shop). Lace front companies charge about ($40.00) for essentially the same product. When you seal the knots let it dry for 5 hours not 1 hour like the video says. If the inside of the wig is still a little sticky, simply spray some hairspray over it. This will remove some of the stickyness. FYI - You do not have to do this before you wear the wig. It can be done at anytime. In addition, all consumers should have two wigs to alternate, which will extend the life of your wigs.

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Where are we located?
We are primarily an internet business first. We have a private show room in Manhattan on the upper east side. An apppointment must be scheduled to visit the Manhattan showroom. Toronto - a show room will be coming soon! In the meantime, a private in-home consultation can be scheduled based on location. Brampton, Toronto, Mississagua, Etobicoke areas are ok. Locations like, Barrie, Pickering are not currently available.

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How do I make an appointment?
Call us for available dates & times: U.S. 646-652-6985 Canada 905-463-0184 In the categories menu, Select "Schedule a private consultation" and make the payment in advance.

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How much is a private consultation?
All consultations are $110.00

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Can you recommend a good hairsalon in Manhattan or Toronto for styling?
At this time we are not recommending any salons. Sorry!

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Do you apply lace wigs?
Yes!

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What if you do not have the color or length that I am looking for?
With a $300.00 deposit, we can have the length and color delivered to you in 7 -10 business days. Please call to have this arranged. U.S. 646-652-6985 Canada 905-463-0184

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Can a lace wig fall off with strong wind?
No. The lace wig is attached along the entire perimeter of your head. It will never "blow" off your head like a traditional wig. LOL!

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What makes a lace wig so special?
Our lace wigs allow you to protect your own locs from traditional extension methods. Therefore, allowing your hair to rest, breathe and grow.

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Which flat iron is the best for my full lace wig?
You can buy a maxie glide or chi flat iron and always use heat protectant. The maxie glide has the steam that gives that extra burst of moisture that is always nice.

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I live in Canada, will I be charged gst, pst and custom dutie fees?
If you live in Canada, you will not be charged these additional fees. We take care of those fees for you. This is a personal guarantee for Canadian citizens only.

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Do lace wigs cost less than hair extensions, weaves and braids?
YES! Hair extensions are very expensive, you are not only paying the for hair, but also paying a stylist to install and up-keep. Extensions require a lot of maintenance and you have to go back to the salon every couple of weeks to have your extensions maintained. This can really add up! Extensions also damage your scalp and hair, and can actually cause you to permanently lose your hair. Many of our customers switched to wearing lace wigs after losing their hair from extensions, chemo-therapy or other health problems. Now, because of celebrities like Beyonce, Tyra Banks and Jessica Simpson, people are wearing lace wigs to change up their style, or get that special look for their wedding.A lace wig can last for years with proper care. If you are a daily wig wearer we suggest getting a few different wigs,and alternating them, so your wigs will last much longer.

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What is a thin skin wig?
Thin skin is blend of polyurethane materials and imitates the appearance of skin. However, it is best used in cooler climates at it does not allow your scalp to breath like the full lace cap.

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What is a thin skin wig?
Thin skin is blend of polyurethane materials and imitates the appearance of skin. However, it is best used in cooler climates at it does not allow your scalp to breath like the full lace cap.

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Who can wear lace wigs?
Our wigs are for anyone - both young and old. Adults, Teens and children. Also perfect for cancer patients, alopecia patients, and anyone going through hair loss due to chemotherapy or scalp disease.

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What are your contact phone numbers?
U.S 646-652-6985 Canada: 905-463-0184

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Do you have a layaway option?
Yes. Please call us to discuss layaway options @ 646-652-6985 or 905-463-0184

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I have my own bulk hair, If I send you my hair can you create a lace wig from scratch with the hair I have?
Yes. You can provide us with the hair and we can make it for you. Please call for pricing and turnaround times.

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Can you apply a lace wig that I bought from another company?
Yes.

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Is your layaway plan available to International customers?
Yes. Please call 646-652-6985 or 905-463-0184 for details or email us @ cclacefront@yahoo.com

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I live in the U.S. is shipping considered International shipping?
No. Please select the standard shipping charge of $29.99

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How do I become a Custom Celebrity Distributor?
Thank you for your interest in the Custom Celebrity Lace Front Wigs Reseller Program. Custom Celebrity Lace Front Wigs, LLC. Resellers are eligible to receive a discount off the published list price of all our Lace Front Units and Accessories. To receive the Reseller discount, you must fill out the application form. As soon as your application is approved, you will be able to purchase one of the Reseller packages. The Reseller Packages are geared to companies and or individuals who are looking at starting their own Lace Front business. The level of your discount is based on the package you select. The more you sell, the more you are rewarded with increased discounts.

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What are great conditioners for my natural or relaxed hair?
ORS Replenishing Pak/Conditioner (Moisture & light protein) Aussie 3 minute Miracle Deep Moisture Treatment (Moisture) Aubrey Organics Honeysuckle Rose Conditioner (Moisture) Suave Humectant (Moisture) Nexxus Hydra Sleek (Moisture) KeraCare Humecto (Moisture)

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What is a great leave-in treatment for my natural or relaxed hair?
Neutrogena Triple Moisture Silk Touch Leave-in Cream S-Curl Instant "No Drip" Activator Moisturizer L'Oreal Nature's Therapy Unfrizz Smoothing Treatment Kids Organics Shea Butter Detangling Hair Lotion ( Amazing!)

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What are your different hair types and textures?
Africian American Relaxed - Freshly Permed AA hair AA Virgin Unprocessed - Hair in its natural state, no chemical processes Curly - Kinky Curls, Smooth Silky Curls, all done by chemical process Wavy - loose wave, water wave, deep wave, bodywave all done by chemical process Chinese Virgin - Thicker coarse hair shaft not as shiny as indian Indian Virgin - Shiny, thinner hair shaft. Also very flyaway.

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Where can I find your extended client gallery pictures?
Follow these steps to view the extended client gallery: 1. Click on "Home Page" 2. Click on "News and Events" 3. Scroll down on the left hand side 4. Look for "Our Client Gallery" and click ENJOY!

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Will anyone be able to see my braids under my wig?
No. Absolutely not. The wig is designed in such away that you cannot see any cornrows under the wig.

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What is the best way to dry my custom celebrity lace wig?
The best way to dry your unit is to all it to air dry. If you must blow-dry it, use a diffuser attachment. However, please note that heat can bbe very damaging to your wig, specially when used repeatedly, so try to air dry when you can. Alternatively, placing your wig on a wig head in front of a fan can drastically reduce the time it takes for your wig to air dry.

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Do you ship to p.o. boxes?
No. All packages must be signed upon receipt.

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Can you ship my products to my work place?
No. We will only ship to the address attached to the credit card.

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I am having problems with paypal, can I send my money via Western Union?
Yes. Please email us or call us for Western Union details. The phone numbers are 646-652-6985 or 905-463-0184.

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What is your layaway plan?
Pay 1/2 now. Then minium monthly payments of $50.00 or more. Once you have completely paid for your items, we will ship items to you.

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Can you ship my items to my workplace or another address?
We have a strict policy of not shipping to "unverified or un-confirmed" buyers via paypal. If you want your parcel to be shipped to any address other than your home address. Then you will have to send the payment via Western Union and not paypal. You can email us @ cclacefront@yahoo.com for Western Union details.

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I live in Canada, do I have to pay the U.S. exchange rate?
No. You can bypass this by calling 905-463-0184 to make an appointment.

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What is Alopecia?
Alopecia is a condition of hair loss that can vary in severity. From patches that come and go to being totally without hair permanently. Many believe that it is for this reason any choices that you consider must allow for exactly what is happening to you and how you want to look. Choices could be made from the graduated hair enhancement designs or a full wig.

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